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Senior Business Analyst

Minimum Requirements:
  • Bachelor’s degree or Diploma in Information Technology
  • 3 to 5 Years Of Experience
  • Experience in Business Systems Analysis, Design, Modeling, Relational Databases and Technical Writing
  • Experience in Requirements Management and Communication
  • Knowledge of Various Delivery Models
  • Experience in South African Public Sector
  • Define and document the customers’ business functions, needs, objectives and processes ;
  • Conduct JAD sessions with customers;
  • Acts as a liaison between departmental end-users in the analysis, design, configuration, testing and maintenance of case management systems to ensure optimal operational performance;
  • Analyze the feasibility and develop requirements for new systems and enhancements to existing systems;
  • Tracks and fully documents changes for functional and business specifications;
  • Reads and interpret case management systems and functional technical literature to the end-users;
  • Conduct change impact analysis to assess the potential implications of changes and document the business rules, functions and requirements;
  • Participate in user acceptance testing and testing of new system functionality;
  • Provide technical assistance in training, mentoring, and coaching professional and technical staff;
  • Team lead on designated projects or assignments.

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