Support Site Online SLA Management Site, governed by ITIL
Monitored Service Levels

Data World provides customers with comprehensive SLA's, which are monitored for reaction and response times. If you wish to have an SLA with Data World, please send an email to Data World Support

Our SLA covers the following aspects
  • Requests for onsite resources
  • Remote online support
  • Bug Fixes
  • Change Requests, both Minor and Major
  • Data Audit
Online Support Site
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